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Questions for Story University North, Answered.

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How do I apply for an apartment?

Applying to Story University North is easy! You can start your application online through our website www.storyuniversitynorth.com or visit our leasing office. The process involves filling out the application online, a credit, background check, rental verification and submitting proof of income or a guarantor.

What are the income requirements to qualify for an apartment at Story University North?

To qualify, applicants are required to provide proof of income showing earnings of at least three times the monthly base rent. This helps ensure residents can comfortably meet their rental obligations.

All applicants are subject to a screening process that may include:

  • Credit history review
  • Criminal background screening
  • Rental history verification
  • Employment and income verification
Can I qualify with a co-signer or guarantor?

Absolutely! We welcome co-signers and guarantors as an option for applicants who may need additional assistance meeting our qualification requirements. Our leasing team is happy to guide you through the process and explain any applicable criteria.

How long does the application process take?

We understand that timing is important when searching for a new home. Our goal is to process and approve applications within 1 to 2 business days whenever possible. To help expedite the approval process, applicants are encouraged to upload all required documents and supporting information when completing their online application. Providing complete and accurate information upfront can help minimize delays and allow for a quicker decision.

What documents will I need when applying to Story University North?

Applicants should be prepared to provide a valid government-issued photo ID, proof of income, and any additional documentation requested as part of the screening process. Submitting all required documents at the time of application can help ensure a smoother and more efficient approval process.

What are the typical upfront costs and fees before moving in?

Before you move in, you can expect to pay a security deposit of $300 to one-months rent, an application fee of $75 per applicant, and an administrative fee of $250. All fees are outlined in detail during the application process.

What do I need to do to prepare for move-in day at Story University North?

To ensure a smooth move-in, please make sure you have signed your lease, paid all upfront fees, and set up your electricity account with Duke Energy. About a week before your move-in date, our team will reach out to schedule a move in orientation for you to have a chance to thoroughly walk through your home and answer any questions you may have around the lease agreement.

What utilities are residents responsible for at Story University North?

Residents at Story University North are responsible for electricity through Duke Energy. All other utilities such as internet, trash, water & sewage are billed in with the monthly charges.

Can residents pay their rent online at Story University North?

Absolutely, Story University North provides a convenient online resident portal where you can securely pay rent and view your payment history 24/7. This digital platform also allows you to submit maintenance requests, message the leasing office and stay updated on community news from the comfort of your computer or mobile device.

Does Story University North work with FLEX rent payments?

Yes! Story University North partners with FLEX to provide residents with a convenient way to make on-time rent payments. FLEX allows eligible residents to split their monthly rent into smaller, more manageable payments throughout the month. Contact our leasing office for additional details and eligibility requirements.

Is renters insurance required for all residents?

Story University North requires all residents to use our Renters Legal Liability program which offers protection for the dwelling alone. Residents are not required to provide additional proof of insurance, however it is typically recommended for protection of personal items.

Does Story University North offer co-working spaces or areas for remote work?

Yes, Story University North understand the needs of young professionals! Our community features modern co-working spaces designed to boost your productivity. Enjoy amenities like co-working and private workstations, high-speed Wi-Fi, conference rooms, and comfortable seating areas.

Is parking available for residents and guests at Story University North?

Story University North provides ample surface lot parking and garage parking. Inquire for specifics on availability and fees.

Does Story University North offer any amenities for vehicle care, such as EV charging stations or car wash stations?

Yes, we cater to modern vehicle needs at Story University North. We are pleased to offer dedicated EV charging stations for resident use and a convenient on-site car wash station to help you keep your vehicle charged and clean. The EV station accommodates two vehicles at a time and the car wash station one vehicle at a time.

How does Story University North handle package deliveries?

We ensure secure package handling for our residents at Story University North. We utilize a dedicated package room with controlled access 24/7.

Does Story University North offer any on-site storage solutions?

Yes, Story University North offers optional detached garages for rent, apartments with large walk-in closets or dedicated storage closets. Ask our team about current availability.

What is the pet policy at Story University North?

We are a pet-friendly community and welcome your furry family members! We allow up to 2 pets per apartment with a combined weight limit of 100 lbs. There is a one-time pet fee of that starts at $350 and a monthly pet rent starting at $25. Please note that some breed restrictions do apply, contact our office for a complete list of breed restrictions.

How close is Story University North to major employers in Charlotte, NC, like Atrium Health or Bank of America?

Story University North offers the perfect balance of suburban comfort and city convenience. Located in Charlotte’s thriving University area, residents enjoy an easy commute to major employers including Bank of America, Atrium Health, UNC Charlotte, and University Research Park, with Uptown Charlotte just 20 minutes away.

What is the neighborhood like around the community?

Our community is located in a vibrant and convenient neighborhood. We are just a short distance from Concord Mills, Great Wolf Lodge, shopping centers, and entertainment options.

What universities and colleges are near Story University North in Charlotte, NC?

For students and faculty, Story University North offers excellent proximity to several prominent educational institutions. We are a short commute to UNC Charlotte, making it an ideal home for those connected to academia. Travel times typically range from 10-15 minutes depending on traffic.